We use FedEX Priority Overnight and UPS Overnight for coral delivery and we ship on Tuesday and Wednesday only after contacting you, which we will do via email with order and shipping specific information prior to shipment. Monday is the most likely day for delays, and Thursday delays result in Monday deliveries; therefore we ship on Tuesday and Wednesday. If you require a shipping day other than Tuesday or Wednesday, contact us with any questions or requests.
Tracking information will be sent to the buyer as soon as the order has been shipped. We check the weather in our area, the weather in your area, and the Memphis FedEX hub to help ensure a timely shipment, however we are not responsible for delays.
KushCorals.com guarantees alive arrival but is not responsible for orders in which customer can not be available to receive shipment nor are we responsible for circumstances which are out of our control. We will take every precaution to assure your order arrives alive. In the case that the order is dead on arrival, buyer must contact us within 2 hours of delivery and submit a picture of the corals within 12 hours of the claim. All corals are aqua-cultured and are already acclimated to aquarium life and should ship well considering its only overnight. In the event that a dead arrival occurs, KushCorals.com will issue a credit which can be used within 6 months. We assume that all customers are advanced reef keepers and understand the risk of buying delicate marine life and the risk involved with shipping.
Please Contact Us with any questions or concerns prior to purchase.
The point of our company is to be the hub where #REEFERS come together. From the #HIGHEST end reef clothing to the very best in service and coralquality.